[Barbara in San Pancho]

Okay, okay -- I'm coming over -- where EXACTLY is it? I don't know the street names -- give me a landmark. What days are you open? What hours? I'm a bread junkie!

[Sayulita Forum Moderator]

I checked today to find their hours. They are open every day from 7a.m. to 7p.m., with the exception of Sundays, when they are open from 8a.m. to 6p.m. They do not have a dia de descanso (closed day).

[Barbara in San Pancho]

Well, I have to say i was under whelmed by the new bakery. According to their webpage they are open at 7:00 so Tuesday morning I hightailed it over to Sayulita around 8:00. I pointed out a few little rolls I wanted to buy and a big rye round (these were samples).

The nice man behind the counter told me that the bread "comes" at 10:00. Comes? From where? Isn't this a bakery?

So, i hung out for 2 hours and then was told that they didn't make any rye today, didn't have sour dough and they don't even sell the little rolls I want -- they only serve them with soup.

Back to my own baking I guess.

Well, I have to say i was under whelmed by the new bakery. According to their webpage they are open at 7:00 so Tuesday morning I hightailed it over to Sayulita around 8:00. I pointed out a few little rolls I wanted to buy and a big rye round (these were samples).

The nice man behind the counter told me that the bread "comes" at 10:00. Comes? From where? Isn't this a bakery?

So, i hung out for 2 hours and then was told that they didn't make any rye today, didn't have sour dough and they don't even sell the little rolls I want -- they only serve them with soup.

Back to my own baking I guess.

[Barbara in San Pancho]

No need to be condescending, Denis by calling me 'my dear' -- I told it like I saw it and you are within your rights to rebut anything I said that was a mistake.

But, you did not address the fact that I pointed out that I wanted Rye and the small rolls -- that's when I was told to come back at 10:00. I could have gone back home and baked my own bread in the time i hung out waiting for the wrong stuff. I did buy some loaves and they were very good. I'm sure you will be a success.

[don Vivo Aqui]

I appreciate your reply on this one, Denis, and Tara at least you contributed to an important discussion.

From my experience, and I am making an assumption here, lots of extrajaneros, particularly those from al otro lado, do not attend to the important cultural nuances in Mexico. Politeness and manners have declined over the years in the USA but they are alive and well in Mexico. Being self-centered can also make bad situations worse. I wish there was more promotion of the need for visitors and those that make their residence in Mexico to learn more and practice cultural respect in Mexico on this website. There should be a whole topic area for this somewhere on the site. In the meantime, here is a very short primer on how those who are not natives can learn to adapt their thinking and behavior to be more in line with how Mexicans interact: http://www.rversonli...MexCustoms.html
Over a long period of time I have continuously remained a student of Mexican culture. I talk with my friends and constantly read books dedicated to this subject. It really helps me live in peace and harmony here.

While the experience or situation that occured was unfortunate it could have been handled better. Mexicans - and not necessarily Panino%s - who are in business could also learn more and work harder at learning manners that apply to their visiting amigos from the north. In my experience it is a rare event when a cashier or wait staff focus on the customer rather than their operation or function. It is as important to say "thank you" as it is to receive or hand back change, for example. Business could to better at treating their customers as respected guests, particularly tourists.

On of the coarsest situations I have ever experienced was watching a woman tourist repeatedly raise her voice at a maid trying to help her. The tourist only spoke English and seem to act as though the louder she yelled in English the more likely the maid would understand her. Unfortunately the humble maid only spoke Spanish and did her best by deferring and smiling to try to satisfy the tourist. The tourist only succeeded in making herself ugly and contributing to a perception that all gringos are like this. Que lastima. What reinforces this thought that people generalize and discriminate very easily is in Tara%s last comment: "Not only will I never eat at Panino%s again, I don%t even feel like visiting Sayulita." That last phrase even sounds like a vein attempt to get attention or even pouting over the situation which begins to chip away at the credibility of the entire post.

I hope a lot of people can learn from this one small experience.

[jana]

don Vivo Aqui, on Feb 21 2009, 05:17 PM, said:

I appreciate your reply on this one, Denis, and Tara at least you contributed to an important discussion.

From my experience, and I am making an assumption here, lots of extrajaneros, particularly those from al otro lado, do not attend to the important cultural nuances in Mexico. Politeness and manners have declined over the years in the USA but they are alive and well in Mexico. Being self-centered can also make bad situations worse. I wish there was more promotion of the need for visitors and those that make their residence in Mexico to learn more and practice cultural respect in Mexico on this website. There should be a whole topic area for this somewhere on the site. In the meantime, here is a very short primer on how those who are not natives can learn to adapt their thinking and behavior to be more in line with how Mexicans interact: http://www.rversonli...MexCustoms.html
Over a long period of time I have continuously remained a student of Mexican culture. I talk with my friends and constantly read books dedicated to this subject. It really helps me live in peace and harmony here.

While the experience or situation that occured was unfortunate it could have been handled better. Mexicans - and not necessarily Panino%s - who are in business could also learn more and work harder at learning manners that apply to their visiting amigos from the north. In my experience it is a rare event when a cashier or wait staff focus on the customer rather than their operation or function. It is as important to say "thank you" as it is to receive or hand back change, for example. Business could to better at treating their customers and respected guests, particularly tourists.

On of the coarsest situations I have ever experienced was watching a woman tourist repeatedly raise her voice at a maid trying to help her. The tourist only spoke English and seem to act as though the louder she yelled in English the more likely the maid would understand her. Unfortunately the humble maid only spoke Spanish and did her best by deferring and smiling to try to satisfy the tourist. The tourist only succeeded in making herself ugly and contributing to a perception that all gringos are like this. Que lastima. What reinforces this thought that people generalize and discriminate very easily is in Tara%s last comment: "Not only will I never eat at Panino%s again, I don%t even feel like visiting Sayulita." That last phrase even sounds like a vein attempt to get attention or even pouting over the situation which begins to chip away at the credibility of the entire post.

I hope a lot of people can learn from this one small experience.

Don Vivo I couldn't agree with you more! I have learned so much from the Mexican people in the last eight years....I love this culture. As my husband says and I agree "Choose your battles"

[Sayulita newbie]

don Vivo Aqui,
Thanks for the URL.
Very helpful for my first visit
and looking forward to it!

Sayulita newbie